FAQ

Frequently Asked Questions

Our remote sales process is designed to be easy and straightforward. You can explore our inventory online, get a personalized deal, and complete paperwork remotely. We also offer convenient vehicle delivery options to your doorstep.

No, we have a transparent pricing policy and do not engage in price negotiations. Our upfront pricing ensures a fair deal for all our customers.

Our consignment services include reconditioning, marketing, and selling your vehicle on your behalf. You have the option to accept our initial cash offer or wait for us to secure the best market value for your car.

Absolutely! As a licensed auto broker with extensive connections at franchise dealerships, we can acquire any new car you desire, ensuring a hassle-free process from negotiation to delivery.

Getting started is easy! Browse our inventory online, select the car you love, and reach out to our dedicated expert to discuss your options and preferences.

We do not accept refunds or returns unless you purchase a 3 day return policy at the time you purchase your vehicle. You may find our complete refund and returns policy here.

We do offer a wide variety of used vehicle warranties, however all of our vehicles are sold AS-IS.

Any vehicle that is more than 20 years old or has over 150,000 miles receives a basic AS-IS inspection that ensures the car is safe and legal to drive. 

 

All other vehicles receive a more extensive inspection and reconditioning process.

Will WHC buy my car?

Sellers advantage program is the easiest and most hassle free way to sell your vehicle for top dollar. You stay in possession of your vehicle throughout the entire process. We handle all of the reconditioning, marketing and selling aspects. We also handle all the paperwork.

In most cases you can sell a vehicle with an existing loan or lease. If your vehicle is worth more than your payoff amount, you’ll receive the difference in cash or trade value. You can check with your lender to get the payoff amount, or just get started with your offer and let us find that information for you. 
You can still sell or trade in a vehicle that is worth less than your payoff amount, but you’ll be responsible for making up the difference either in cash or by rolling the cost into the loan or lease payments on your new vehicle.

Your offer is good for either cash or trade-in credit, and you’ll receive the same value no matter which you choose. Once you receive your instant offer, you can save it to your account and apply it to your new ride. A valet will come to you to pick your old car up and deliver your new car right to your door. 
And don’t worry! If you change your mind about the new car, we’ll still buy your car for cash.

When you sell your car, you want to get the best deal—but the best deal is about more than just price. Some websites send your information to multiple dealerships, so you may wind up with a lot of unwanted emails and phone calls. Most will require you to drop your car off at a physical location. WHC buys your car directly, so you won’t have unexpected phone calls or emails, and we come to you to pick your car up. 
When choosing the best place to sell your car online, we know that your time and energy are valuable. That’s why WHC doesn’t just offer a fair price, we make sure every transaction is convenient and transparent.


We give you a guaranteed, no-haggle price that’s based on:
* Your license plate, VIN, or make and model
* Trim and features
* Condition of your car
* Your location and availability of similar cars in your area
Your offer is good for 7 days and is pending your condition report, verification of ownership, and any lien payoff information. Once we verify your vehicle’s details, your offer may